Everything you need to know about the information you share with bdjel — how it's used, where it's stored, and what rights you have.
Bdjel never sells your personal data to third parties. Protecting your privacy is our top priority. This policy explains exactly what we do — and what we don't.
Bdjel (the operating entity, referred to herein as "we" or "bdjel") takes your privacy seriously. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information when you use the bdjel.app website and all associated services.
By using our platform, you are considered to have consented to the processing of your information as described in this Privacy Policy. This policy is part of our Terms & Conditions Should be read together with.
If you have any questions or need help understanding any part of this policy, feel free to reach out to us at any time. We're always ready to assist.
Bdjel only collects information that is strictly necessary. We never ask for personal data we don't need. Below is a full breakdown of what we collect:
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Registration Information | Account Management | 5 years after account closure |
| KYC Documents | Identity Verification & Legal Compliance | 7 years after account closure |
| Transaction Records | Financial Audits & Dispute Resolution | 7 years after the transaction |
| Cookies Data | Improving User Experience | End of session or 30 days |
| Gaming History | Responsible Gaming Monitoring | 3 years after account closure |
We use your information only for specific, legitimate purposes. It is never used unnecessarily.
We only send promotional emails or SMS with your consent. You can opt out at any time from Account Settings or by emailing support@bdjel.app.
Bdjel never sells your data. However, it may be shared with third parties in the following limited circumstances :
All information shared with third parties is covered by strict confidentiality agreements, and they may only use that data for the specific purpose it was shared.
Bdjel uses cookies to give you a smoother, more seamless experience on the site. Cookies are small data files stored in your browser.
You can manage or delete cookies through your browser settings. Note that disabling certain cookies may limit some features of the platform.
Bdjel uses internationally recognized security standards to protect your data. Our servers are encrypted and undergo regular security audits.
Keep your password and login details strictly confidential. Never share them with anyone. If you notice any suspicious activity, report it immediately to support@bdjel.app.
Bdjel believes you should have full control over your own data. You have the following rights:
To exercise any of these rights, email us at support@bdjel.app. We will respond within 30 days. Please note that certain data may not be deletable due to legal obligations.
Bdjel strictly prohibits use by anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the data.
If parents suspect their child has registered on bdjel, please contact us immediately at support@bdjel.app.
In some cases, your data may be processed or stored on servers in other countries. Wherever your data goes, we ensure that international data protection standards apply or that we have strict confidentiality agreements in place with the relevant service providers.
We may update this Privacy Policy at any time. For significant changes, you will be notified in advance at your registered email address. The "Last Updated" date at the top of the policy is always kept current.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. Please review this page periodically.
For any privacy-related questions, requests, or complaints:
Our team is available 24/7, seven days a week, to assist you in Bangla.
Our 6 core security features that work to protect your data
All your data transmissions are encrypted using SSL/TLS technology. No one can intercept your information in transit. We maintain bank-grade security standards.
Bdjel never sells your personal information to third parties. Your data is used solely for service improvement and legal compliance.
Third-party cybersecurity experts conduct regular audits of our systems. Any vulnerabilities found are addressed immediately.
Your data is only accessible to authorized bdjel staff, and solely for the purpose of providing our services. All access is logged.
In the event of a security incident, affected users will be notified within 72 hours. We never compromise on transparency.
You can withdraw marketing consent, request to view your data, or ask for it to be deleted at any time from Account Settings.
Every member registered on bdjel has these rights. Contact our support team to make any request.
📧 support@bdjel.app
Response time: 48 hours
You can request a full list of the personal data we hold about you. We will respond with full details within 30 days.
If any information in your profile is incorrect, you can request a correction. Providing the right documents ensures a quick update.
If you close your account, you may request that your personal data be deleted. However, certain information may be retained for a defined period to meet legal obligations.
You can receive a copy of the data we hold about you in a readable format (CSV or JSON).
You can opt out of promotional emails or SMS at any time.
Bdjel is always committed to protecting your privacy. Register today for a safe gaming experience.
Have questions? Reach us at support@bdjel.app — we're happy to help in Bangla.